We answer some of your Frequently Asked Questions regarding our platform. If you have a query that is not answered here, Please contact us.
You must have an account on our site before you can start investing actively. We firmly advise that you familiarize yourself with the Terms & Conditions prior to signing up. After completing the sign-up process, you will automatically accept all of the terms of this agreement. Additionally, we advise reading the section on investing.
It is totally free to open an account with us.
Our platform's profitability, investor ease, and low risk are its key benefits. Our ability to ensure a considerable gain in your capital within a short period of time is a result of the experience of our experts and the created investing techniques.
One account per investor is permitted with Ultimate TradingFx. Every sign-up is examined by our technical control service, and if several accounts are discovered to contain the same user data, all of these accounts are blocked. These accounts' funds are also being frozen. If this use case applies to you, get in touch with support for a solution.
You can withdraw any remaining balance in your account if its up to $100 that is not currently being used to secure open investments, however, please note, if the requested amount is lower than the processing fee, we won't be able to proceed with the request.
No, we don't charge any withdrawal fees.
Withdrawal requests are processed instantly. Please note, at the Ultimate TradingFx sole discretion, in some cases we can require additional information on the event of the withdrawal, in which case the request might be processed later. After the withdrawal request is processed, it depends on the withdrawal method how long it takes for the client to receive the funds.
You can withdraw your funds anytime and any day. We operate 24/7 hence, we carry out transactions every day.
Yes! We know how frustrating modern customer support can be. We take pride in offering fast, friendly, and most importantly efficient customer service 24 hours a day through our Livechat, email and WhatsApp support lines. Details are on our contact page.
If you use email to contact us, we work around the clock. If you decide to contact us via online chat support will be available 24/7.
As soon as the money is received, deposits are confirmed. Some payment methods may require some time to process deposits. In the event that you have deposited money but it has not appeared in your account, kindly email support@Alpinetradingfx.com.
Yes you can. And you can also invest multiple times in one investment option.
We put in extra efforts to guarantee a steady profit return for all our clients depending on the investment plan they invest into.